Whitelisting Emails Addresses or Domains from Spam Filter

To whitelist a specific email or domain from the spam filter and prevent those emails from being marked as spam, do the following:

Locate the “Spam Filter/Spamassassin” link in the panel:

Then whitelist the email or domain in question with the following steps:

cPanel

Click on the Advanced Configuration link:

Edit the Whitelist:

Add a new directive and enter the email in question. Enter the full email (example@example.com) or a wildcard (*@example.com). We do not recommend whitelisting your own domain.

Click “Update Whitelist”

DirectAdmin

Enter the email or domain in question in the “Allowed E-mail” section – enter the full email (example@example.com) or a wildcard (*@example.com). We do not recommend whitelisting your own domain.