Contacting Support

Table of Contents

We offer multiple options for contacting our expert support team.

Live Chat #

Live chat is available throughout the day, from 7 AM PST to 11 PM PST. Average wait time is 1-3 minutes. Agents can assist with web development, website setup and installation, billing, performance, domains, and any other issues you might face.

Live Chat

Ticket #

Ticket-based support is open 24/7 and our average response time is usually 6 minutes during the day (USA) and 3 hours during off-hours. Tickets are opened from the client area and your will receive updates via email.

Email #

Email support is also available 24/7, offering similar response times to ticket support.

Discord #

We also offer support via our discord server. You can open a ticket on the server and talk to our sales and support staff.

Discord Server