We offer multiple options for contacting our expert support team.
Live Chat #
Live chat is available throughout the day, from 7 AM PST to 11 PM PST. Average wait time is 1-3 minutes. Agents can assist with web development, WordPress, website setup and installation, billing, performance, domains, and any other issues you might face.
Ticket-based support is open 24/7 and we generally respond in under 20 minutes. Tickets are opened from the client area and you will receive updates via email.
Email support is also available 24/7, offering similar response times to ticket support.
We also offer basic support via our discord server. Discord is not an “official” or “secure” channel and should not be used for sensitive communication.