---
title: Unblock an IP From the Firewall
description: "If you're seeing this screen: ![](https://know.cynderhost.com/wp-content/uploads/2020/12/image-37.png) Or this screen: ![](https://know.cynderhost.com/wp-content/uploads/2021/08/image.png) You've been blocked by our firewall. You can unblock yourself with the following steps. - Use a proxy or VPN, another WiFi network, or mobile data to access your control…"
url: "https://know.cynderhost.com/docs/unblock-an-ip-from-the-firewall/"
updated: "2021-08-13"
category: Plesk
---

# Unblock an IP From the Firewall

If you're seeing this screen:

![](https://know.cynderhost.com/wp-content/uploads/2020/12/image-37.png)

Or this screen:

![](https://know.cynderhost.com/wp-content/uploads/2021/08/image.png)

You've been blocked by our firewall.

You can unblock yourself with the following steps.

- Use a proxy or VPN, another WiFi network, or mobile data to access your control panel - your current IP is blocked so it won't work
- Click on the "Firewall" tab:

![](https://know.cynderhost.com/wp-content/uploads/2020/12/image-38.png)

- Enter your IP and click OK - if the "Times Found" number is higher than 0, your IP has been unbanned.

![](https://know.cynderhost.com/wp-content/uploads/2020/12/image-36.png)

- Try accessing what you previously access - you may need to clear your browser cache.