---
title: Resetting cPanel/Plesk Password
description: "There are two ways to reset your cPanel password if you have lost it. ## Client Area The easier way, if you have access to the client area, is to reset it from the client area. First, login here: https://cynderhost.com/login…"
url: "https://know.cynderhost.com/docs/resetting-cpanel-plesk-password/"
updated: "2021-07-19"
category: "Client & Billing"
---

# Resetting cPanel/Plesk Password

There are two ways to reset your cPanel password if you have lost it.

## Client Area

The easier way, if you have access to the client area, is to reset it from the client area. First, login here: https://cynderhost.com/login

Once you are logged in, locate the service list:

![](https://know.cynderhost.com/wp-content/uploads/2021/07/image-45.png)

Or:

![](https://know.cynderhost.com/wp-content/uploads/2021/07/image-46.png)

Locate the service in question:

![](https://know.cynderhost.com/wp-content/uploads/2021/07/image-47.png)

Then choose the "Change Password" option in the left sidebar:

![](https://know.cynderhost.com/wp-content/uploads/2021/07/image-48.png)

## cPanel

Click the "Reset Password" button in the cPanel login screen and enter your **username** (not email). You can find this in your "New Account Information" welcome email.

From here, enter your email and await a reset-password email:

![](https://know.cynderhost.com/wp-content/uploads/2021/07/image-44.png)

**Note:**If the hint does not match your actual email, you likely have the wrong username - a random email is generated if the username does not exist.

## Plesk

Navigate to the panel login URL, and click the "Forgot Password" link:

![](https://know.cynderhost.com/wp-content/uploads/2021/07/image-49.png)

Enter either your email or username:

![](https://know.cynderhost.com/wp-content/uploads/2021/07/image-50.png)

Your password reset link will be sent to your account. If it does not arrive, make sure you entered the right username or email.