---
title: "FTP Not Working on High-Performance Plans"
description: "To connect via FTP to the server, use the hostname of your panel. For example, if you manage your site at [proton.cynderhost.com](https://proton.cynderhost.com), that would be the hostname for FTP"
url: "https://know.cynderhost.com/docs/ftp-not-working-on-high-performance-plans/"
updated: "2023-11-22"
category: Plesk
---

# FTP Not Working on High-Performance Plans

To connect via FTP to the server, use the hostname of your panel.

For example, if you manage your site at [proton.cynderhost.com](https://proton.cynderhost.com), that would be the hostname for FTP