---
title: Contact Form 7 Submission Does Not Work (Loads Forever)
description: "Because of the way Contact Form 7 uses nonces to validate form submissions, caching contact form pages for longer periods of time result in expired nonces, and therefore failed submissions. By default, CF7 will generate a \"nonce\" or a random…"
url: "https://know.cynderhost.com/docs/contact-form-7-submission-does-not-work-loads-forever/"
updated: "2021-11-14"
category: Plesk
---

# Contact Form 7 Submission Does Not Work (Loads Forever)

Because of the way Contact Form 7 uses nonces to validate form submissions, caching contact form pages for longer periods of time result in expired nonces, and therefore failed submissions.

By default, CF7 will generate a "nonce" or a random string that is submitted and validated by WP when a form is submitted. This prevents CSF (cross-site forgery) attacks.

The "nonce" string expires after a set amount of time. Because pages are cached, expired nonces may be served to visitors, resulting in issues contact for submission.

To resolve this, simply create a rule to bypass the cache on contact form pages. This can be done via our Page Rules feature.

Click on "Page Rules"

![](https://know.cynderhost.com/wp-content/uploads/2021/04/image-4-1024x341.png)

Set the action to "Bypass Cache" and filter by "Path"

![](https://know.cynderhost.com/wp-content/uploads/2021/04/image-5-1024x632.png)

Enter the URL/URLs that have contact forms.

For example, if a contact form was located on:

https://example.com/contact-us

https://example.com/contact

I could create a rule that matches "\*contact\*" which will match the word "contact" in any domain or URL.

Or, if I wanted to just target one domain, I could match "https://example.com/contact\*" to match both of the URLs above.

Click Save, and the rule will go into effect immediately. If you need help with this, or there are any questions, simply[contact us.](https://know.cynderhost.com/about/contacting-support/)